Delivery Information

Shipping Policy

Products ordered with "Collect in Person” can be collected from reception or pro shop. Please print and take this order as proof of purchase and give it to the member of staff.

Turnaround

All orders are normally shipped within 48 hours Monday - Friday 8am - 5pm.

Carriers

We use the following carriers to deliver our orders:

Parcell Force

Royal Mail

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class mail will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please click here to request a refund.

2. Mail your returned item to:

Teign Valley Golf Club

Nr Christow
Exeter
Devon EX6 7PA

 3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

 Some items can not be returned if they are opened.

 Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

 All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

 If your clothing item is in like new condition, you may exchange your clothing item for a different size or colour. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

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